Step 1. Be prepared to receive your shipment.

Freight carrier drivers typically have 7-15 min to make a delivery. To make the inspection process go as smoothly as possible, please have the tools listed below available as soon as your toolbox reaches the pavement.

• TIN SNIPS
• BOX CUTTER
• WORK GLOVES
• CAMERA
• CELL PHONE - In case of damage please call us immediately at 888-289-1952

Note: The images for Step 1 and Step 2 show how a tool box looks when it leaves our warehouse. We ship every toolbox on new pallet, if your tool box arrives on a used or damaged pallet it could be a sign of shipping damage.

Step 2. Visually inspect the outer packaging for damage.

Please make note of any damage to the cardboard packaging before removing. If you notice severe damage on the outer packaging such as:

• THE BOX IS CAVING IN
• HOLES CREATED BY A FORKLIFT
• ANY EXPOSED METAL

If you see any damage at this point STOP - NOTE THE DAMAGE ON THE BILL OF LADING and CONTINUE YOUR INSPECTION

***If possible write on the bill of lading yourself. If the driver insists on being the one to write on the bill of lading initial his notes showing that you agree with them. If you do not agree with the drivers notes do not sign the bill of lading.***

Note: The images for Step 1 and step 2 show how a tool box looks when it leaves our warehouse. We ship every toolbox on new pallet, if your tool box arrives on a used or damaged pallet it could be a sign of shipping damage.

Step 3. Remove banding straps.

With your TIN SNIPS begin cutting each banding strap until all that remains is the cardboard box.

If you see any damage at this point STOP - NOTE THE DAMAGE ON THE BILL OF LADING and CONTINUE YOUR INSPECTION

***If possible write on the bill of lading yourself. If the driver insists on being the one to write on the bill of lading initial his notes showing that you agree with them. If you do not agree with the drivers notes do not sign the bill of lading.***

Step 4. Remove shrink wrap.

Once the outer packaging has been visually inspected with no signs of damage you can begin removing the shrink wrap with your BOX CUTTER by gently cutting from the top center to the bottom.

If you see any damage at this point STOP - NOTE THE DAMAGE ON THE BILL OF LADING and CONTINUE YOUR INSPECTION

***If possible write on the bill of lading yourself. If the driver insists on being the one to write on the bill of lading initial his notes showing that you agree with them. If you do not agree with the drivers notes do not sign the bill of lading.***

Step 5. Remove top chest and set aside.

Remove the top chest and place to the side.

If you see any damage at this point STOP - NOTE THE DAMAGE ON THE BILL OF LADING and CONTINUE YOUR INSPECTION

***If possible write on the bill of lading yourself. If the driver insists on being the one to write on the bill of lading initial his notes showing that you agree with them. If you do not agree with the drivers notes do not sign the bill of lading.***

Step 6. Remove the cardboard box from roller cabinet.

At this point the cardboard packaging protecting your toolbox can simply be lifted off of the box. Once removed please set the cardboard box off to the side.

If you see any damage at this point STOP - NOTE THE DAMAGE ON THE BILL OF LADING and CONTINUE YOUR INSPECTION

***If possible write on the bill of lading yourself. If the driver insists on being the one to write on the bill of lading initial his notes showing that you agree with them. If you do not agree with the drivers notes do not sign the bill of lading.***

Step 7. Remove plastic lining.

Although the lining is a thin clear plastic it is extremely important that it is completely removed before accepting your shipment. The plastic bag and shrink wrap can easily hide dents and dings that can occur during shipping. Once removed inspect your toolbox on each side thoroughly for any dents or scratches.

If you see any damage at this point STOP - REFUSE THE DELIVERY and CALL US IMMEDIATELY at 888.289.1952

***If possible write on the bill of lading yourself. If the driver insists on being the one to write on the bill of lading initial his notes showing that you agree with them. If you do not agree with the drivers notes do not sign the bill of lading.***

Step 8. Signing for your shipment

When you sign the bill of lading you are signing an agreement with the freight company that states that you or an authorized representative has thoroughly inspected the shipment. That you are receiving it without damage and are waiving any rights to file a freight claim.

All products that arrive via common carrier freight must be inspected prior to signing for the product. If your product does arrive with damage YOU MUST REFUSE DELIVERY and note the damage on the bill of lading. THIS IS NECESSARY FOR YOUR PROTECTION although the responsibility is with the carrier, please notify and contact StrictlyToolBoxes.com immediately so that we may be of some assistance. Once you accept damaged freight StrictlyToolBoxes.com will be unable to help you with a freight claim.

If you have any questions at time of delivery please CALL US IMMEDIATELY at 888.289.1952