Step 1. Be prepared to receive your shipment.

FedEx drivers typically have 7-15 min to make a delivery. To make the inspection process go as smoothly as possible, please have the tools listed below available as soon as your toolbox reaches the pavement.

• PRY BAR or HAMMER
• TIN SNIPS
• BOX CUTTER
• WORK GLOVES
• CAMERA
• CELL PHONE - In case of damage please call us immediately at 888-289-1952

Note: The images for Step 1 and Step 2 show how a tool box looks when it leaves our warehouse. We ship every toolbox on new pallet, if your tool box arrives on a used or damaged pallet it could be a sign of shipping damage.

Step 2. Visually inspect the outer packaging for damage.

Please make note of any damage to the plywood crate before removing. If you notice severe damage on the outer packaging such as:

• THE BOX IS CAVING IN
• HOLES CREATED BY A FORKLIFT
• ANY EXPOSED METAL

If you see any damage at this point STOP - NOTE THE DAMAGE ON THE BILL OF LADING and CONTINUE YOUR INSPECTION

***If possible write on the bill of lading yourself. If the driver insists on being the one to write on the bill of lading initial his notes showing that you agree with them. If you do not agree with the drivers notes do not sign the bill of lading.***

Note: The images for Step 1 and Step 2 show how a tool box looks when it leaves our warehouse. We ship every toolbox on new pallet, if your tool box arrives on a used or damaged pallet it could be a sign of shipping damage.

Step 3. Bend Metal Hinges.

Once the outer packaging has been visually inspected with no signs of damage you can begin bending the metal hinges with your PRY BAR or HAMMER by bending them upward in the direction of the slot.

If you see any damage at this point STOP - NOTE THE DAMAGE ON THE BILL OF LADING and CONTINUE YOUR INSPECTION

***If possible write on the bill of lading yourself. If the driver insists on being the one to write on the bill of lading initial his notes showing that you agree with them. If you do not agree with the drivers notes do not sign the bill of lading.***

Step 4. Remove the top of the plywood crate.

Once all of the hinges on the top of the crate have been bent you can begin removing the top portion of the crate. Be sure you are wearing your WORK GLOVES before removal since the steel edging may be sharp.

If you see any damage at this point STOP - NOTE THE DAMAGE ON THE BILL OF LADING and CONTINUE YOUR INSPECTION

***If possible write on the bill of lading yourself. If the driver insists on being the one to write on the bill of lading initial his notes showing that you agree with them. If you do not agree with the drivers notes do not sign the bill of lading.***

Step 5. Continue bending metal hinges from the sides and bottom of the plywood crate.

Continue instructions from step 3 on the sides and bottom of the plywood crate

If you see any damage at this point STOP - NOTE THE DAMAGE ON THE BILL OF LADING and CONTINUE YOUR INSPECTION

***If possible write on the bill of lading yourself. If the driver insists on being the one to write on the bill of lading initial his notes showing that you agree with them. If you do not agree with the drivers notes do not sign the bill of lading.***

Step 6. Remove shrink wrap.

Once the outer packaging has been visually inspected with no signs of damage you can begin removing the shrink wrap with your BOX CUTTER by gently cutting from the top center to the bottom.

If you see any damage at this point STOP - NOTE THE DAMAGE ON THE BILL OF LADING and CONTINUE YOUR INSPECTION

***If possible write on the bill of lading yourself. If the driver insists on being the one to write on the bill of lading initial his notes showing that you agree with them. If you do not agree with the drivers notes do not sign the bill of lading.***

Step 7. Remove metal straps.

With your TIN SNIPS begin cutting each metal or vinyl strap until all that remains is the cardboard box.

If you see any damage at this point STOP - NOTE THE DAMAGE ON THE BILL OF LADING and CONTINUE YOUR INSPECTION

***If possible write on the bill of lading yourself. If the driver insists on being the one to write on the bill of lading initial his notes showing that you agree with them. If you do not agree with the drivers notes do not sign the bill of lading.***

Step 8. Remove the cardboard box from your toolbox.

At this point the cardboard packaging protecting your toolbox can simply be lifted off of the box. Once removed please set the cardboard box off to the side.

If you see any damage at this point STOP - NOTE THE DAMAGE ON THE BILL OF LADING and CONTINUE YOUR INSPECTION

***If possible write on the bill of lading yourself. If the driver insists on being the one to write on the bill of lading initial his notes showing that you agree with them. If you do not agree with the drivers notes do not sign the bill of lading.***

Step 9. Remove plastic lining.

Although the lining is a thin clear plastic it is extremely important that it is completely removed before accepting your shipment. The plastic bag and shrink wrap can easily hide dents and dings that can occur during shipping. Once removed inspect your toolbox on each side thoroughly for any dents or scratches.

If you see any damage at this point STOP - REFUSE THE DELIVERY and CALL US IMMEDIATELY at 888.289.1952

***If possible write on the bill of lading yourself. If the driver insists on being the one to write on the bill of lading initial his notes showing that you agree with them. If you do not agree with the drivers notes do not sign the bill of lading.***

Step 10. Signing for your shipment

When you sign the bill of lading you are signing an agreement with the freight company that states that you or an authorized representative has thoroughly inspected the shipment. That you are receiving it without damage and are waiving any rights to file a freight claim.

All products that arrive via common carrier freight must be inspected prior to signing for the product. If your product does arrive with damage YOU MUST REFUSE DELIVERY and note the damage on the bill of lading. THIS IS NECESSARY FOR YOUR PROTECTION although the responsibility is with the carrier, please notify and contact StrictlyToolBoxes.com immediately so that we may be of some assistance. Once you accept damaged freight StrictlyToolBoxes.com will be unable to help you with a freight claim.

If you have any questions at time of delivery please CALL US IMMEDIATELY at 888.289.1952