I have just received my 72" tool vault 16 drawer tool chest. I couldn't have been happier with the whole process. From ordering online to when I called customer service to discuss questions I had about additional sliders (which yes STB can send you more not that you would need them).
I was very impressed at how quickly I received the order. The crate was as most of the reviews suggest... fantastic.. It protected the toolbox as promised and looked great as well. Even the FedEx guy was impressed.
I got a call from FedEx the day before delivery and they told me that the driver would call me an hour before actual receipt of the shipment. All went as planned. I was not there at the delivery time but my wife was and the courteous driver got the box in the garage for her with a smile. Awesome.
I have ordered some foam to shadow board the drawers as I want to keep this as neat as it is beautiful.
I am impressed completely with the quality of the box and the drawer sliders as well as the sturdy casters.
I will write back when I have put some tools in it but I just had to write in now to show my enthusiasm for this toolbox and the entire process.
Thanks again for a great product and process. (Posted on 1/9/2015)
Keith A. from Wilmington, Massachusetts
View Product: Tool Vault 72" 16 Drawer Tool Cabinet