WHAT SHOULD I EXPECT AFTER MY ORDER IS PLACED?

Strictly Tool Boxes is committed to providing the highest quality customer service. Our customer service doesn't end when your order is placed.

PLACE YOUR ORDER

1. PLACE YOUR ORDER

Once your order is placed your web browser will take you to a blank web page with your order number listed at the top. Please write it down in case your emails fail to arrive to you.

RECEIVE ORDER EMAIL

2. RECEIVE ORDER EMAIL

You will receive a detailed receipt in your inbox within seconds of placing your order online. Please review this email and be sure to check to make sure your shipping address is correct. If you did not receive your email please contact us at 888-289-1952.

SHIPPING NOTIFICATION EMAIL

3. SHIPPING NOTIFICATION EMAIL

You will typically receive your Shipping Notification Email within 1 - 2 business days after your order is completed. Near the bottom of this email you will find a link to your freight carrier’s website along with your tracking number.

FREIGHT INSPECTION EMAIL

4. FREIGHT INSPECTION EMAIL

This will be the most important email you receive from StrictlyToolboxes.com. This email will contain all of the steps needed to properly inspect your toolbox for all types of freight damage. Once opened, please click on the appropriate toolbox that matches your order. Read through the instructions thoroughly to be properly prepared for when you freight carrier arrives.

Freight Inspection Center

5. CONFIRMATION PHONE CALL

You will receive a phone call from one of our staff members usually the day your toolbox ships. They will go over any questions you may have about your order and will give you the your local freight terminal phone number if it is available at the time.

TOOL BOX DELIVERS

6. TOOL BOX DELIVERS

If your order shipped truck freight, call freight carrier for a delivery appointment. Follow the directions in your freight inspection instructions email.

CUSTOMER SERVICE REVIEW EMAIL

7. CUSTOMER SERVICE REVIEW EMAIL

About a week after we ship your tool box you will receive a review email from us. Please click the link in the email to leave a review about our customer service and website.

YOU MAY ALSO RECEIVE A TOOL BOX REVIEW EMAIL*

8. YOU MAY ALSO RECEIVE A TOOL BOX REVIEW EMAIL*

About a month after we ship your tool box you may receive a second review email from us. Please click the link in the email to leave a review for the tool box you ordered.

Incredible Toolbox, Outstanding Service.

First off, if you're wondering if this toolbox as good as everyone says it is..yes it is. And I guarantee you won't be disappointed with anything you buy from these guys. Just buy it from here and don't look back.
I did just that and yesterday I received my blue 56" Combo with side locker and I couldn't be happier. Just like most other folks, I did my homework and read every review online and looked everywhere out in town for the right toolbox. I didn't want to be "toolbox poor" afterwards nor do I want to buy junk that I'll have to replace in a few years--I want it to last. My expectations have been more than met, and I can assure you, you will not be disappointed. When you take the lid off the box for the first time and you see the quality and shine, you'll know you made the right choice.
This box is HEAVY! That's how you know it's good, right?! It's got more than enough room for all my tools and room to grow. Box includes drawer liners, keys, casters, instructions, and nuts/washers and screws to assemble. Assembly doesn't take that long, you can knock it out in about 1-2 hours probably taking your time. You'll want one able-bodied person to help you lift up the top box and attach the side locker. Once the box is put together it is so BIG! Way bigger than it looks in the pictures but I love it. Brings a tear to my eye and a smile to my face when I see it in my garage.
Ordered the lift gate service--well worth the $30 bucks--do it. The ABFS delivery man was great and helped me unload it and was admiring the box wondering where I got it and couldn't believe the price I got it for. I told him about Strictlytoolboxes.com and that he should check it out. Strictlytoolboxes.com has a good thing going here and I'm definitely a lifelong customer.
Customer service is second-to-none. Overnighted me my matching lock for the side locker. The box shipped with matching top and bottom locks already. Every time I've called they have been extremely helpful.
If you want a great toolbox at a fair price and a no-hassle experience, look no further. ...(Posted on 12/17/2013)

Incredible Toolbox, Outstanding Service.
Incredible Toolbox, Outstanding Service.