WHAT SHOULD I EXPECT AFTER MY ORDER IS PLACED?

Strictly Tool Boxes is committed to providing the highest quality customer service. Our customer service doesn't end when your order is placed.

PLACE YOUR ORDER

1. PLACE YOUR ORDER

Once your order is placed your web browser will take you to a blank web page with your order number listed at the top. Please write it down in case your emails fail to arrive to you.

RECEIVE ORDER EMAIL

2. RECEIVE ORDER EMAIL

You will receive a detailed receipt in your inbox within seconds of placing your order online. Please review this email and be sure to check to make sure your shipping address is correct. If you did not receive your email please contact us at 888-289-1952.

SHIPPING NOTIFICATION EMAIL

3. SHIPPING NOTIFICATION EMAIL

You will typically receive your Shipping Notification Email within 1 - 2 business days after your order is completed. Near the bottom of this email you will find a link to your freight carrier’s website along with your tracking number.

FREIGHT INSPECTION EMAIL

4. FREIGHT INSPECTION EMAIL

This will be the most important email you receive from StrictlyToolboxes.com. This email will contain all of the steps needed to properly inspect your toolbox for all types of freight damage. Once opened, please click on the appropriate toolbox that matches your order. Read through the instructions thoroughly to be properly prepared for when you freight carrier arrives.

Freight Inspection Center

5. CONFIRMATION PHONE CALL

You will receive a phone call from one of our staff members usually the day your toolbox ships. They will go over any questions you may have about your order and will give you the your local freight terminal phone number if it is available at the time.

TOOL BOX DELIVERS

6. TOOL BOX DELIVERS

If your order shipped truck freight, call freight carrier for a delivery appointment. Follow the directions in your freight inspection instructions email.

CUSTOMER SERVICE REVIEW EMAIL

7. CUSTOMER SERVICE REVIEW EMAIL

About a week after we ship your tool box you will receive a review email from us. Please click the link in the email to leave a review about our customer service and website.

YOU MAY ALSO RECEIVE A TOOL BOX REVIEW EMAIL*

8. YOU MAY ALSO RECEIVE A TOOL BOX REVIEW EMAIL*

About a month after we ship your tool box you may receive a second review email from us. Please click the link in the email to leave a review for the tool box you ordered.

Perfect in Every Way

I am a guy with a lot of tools, although I don't make my living with them.

Wanted a tool box a lot larger than available at the big box stores and didn't want to pay the price charged by the guys who drive around in the tool trucks. I was replacing a 30 year old Craftsman box which had served me well, but which I had outgrown.

Found Strictly Toolboxes on The Garage Forum. Combination of positive reviews and the reasonable price and I was sold.

Purchased the 72" Tool Box Elite Combo in black and paid the additional $30 for a lift gate delivery. Shipped quickly. ABF was transport company and driver provided updates on the day of delivery. Driver was able to navigate my driveway and dropped the pallet in one of the bays of my garage.

Product was extremely well packaged and the driver was amenable to waiting while I took apart the pallet/packaging. Driver even helped me. Visual inspection of the box and hutch showed no freight damage so I signed the bill of lading the driver departed.

Three hours later and the box was ready to go. You will need help from a couple of buddies or an engine hoist (which is what I used) to place the hutch on the cabinet as it's heavy and bulky. My single criticism of the instructions is the failure to advise the user that holes have to be drilled in the stainless/mdf top. I knew about this based on reading other's reviews and the guys at Strictly Toolboxes advised they have already or will soon update the instructions. There are "X's" painted on the underside of the top (on the MDF) and they were perfectly placed. After drilling the holes they lined up perfectly with the threaded holes in the cabinet top.

The box was as advertised. The quality of construction is great. The quality of the paint may not be quite as nice as the boxes off the tool trucks (not as shiny or as "deep"), but under the harsh fluorescent lights in my work space, the black finish looks fine. The detents in the drawers are set at just the right point. The quality of the stainless top is great with a very nice pattern embossed on it.

As follow up, I asked for matching locksets (for cabinet and hutch) and the guys at Strictly Toolboxes responded same day and shipped the lockset.

I am 100% satisfied with my purchase and have already invited the neighborhood over to see my new toy. Everyone is suitably impressed. Thanks, Strictly Toolboxes. ...(Posted on 9/2/2015)

Perfect in Every Way
Perfect in Every Way