WHAT SHOULD I EXPECT AFTER MY ORDER IS PLACED?

Strictly Tool Boxes is committed to providing the highest quality customer service. Our customer service doesn't end when your order is placed.

PLACE YOUR ORDER

1. PLACE YOUR ORDER

Once your order is placed your web browser will take you to a blank web page with your order number listed at the top. Please write it down in case your emails fail to arrive to you.

RECEIVE ORDER EMAIL

2. RECEIVE ORDER EMAIL

You will receive a detailed receipt in your inbox within seconds of placing your order online. Please review this email and be sure to check to make sure your shipping address is correct. If you did not receive your email please contact us at 888-289-1952.

SHIPPING NOTIFICATION EMAIL

3. SHIPPING NOTIFICATION EMAIL

You will typically receive your Shipping Notification Email within 1 - 2 business days after your order is completed. Near the bottom of this email you will find a link to your freight carrier’s website along with your tracking number.

FREIGHT INSPECTION EMAIL

4. FREIGHT INSPECTION EMAIL

This will be the most important email you receive from StrictlyToolboxes.com. This email will contain all of the steps needed to properly inspect your toolbox for all types of freight damage. Once opened, please click on the appropriate toolbox that matches your order. Read through the instructions thoroughly to be properly prepared for when you freight carrier arrives.

Freight Inspection Center

5. CONFIRMATION PHONE CALL

You will receive a phone call from one of our staff members usually the day your toolbox ships. They will go over any questions you may have about your order and will give you the your local freight terminal phone number if it is available at the time.

TOOL BOX DELIVERS

6. TOOL BOX DELIVERS

If your order shipped truck freight, call freight carrier for a delivery appointment. Follow the directions in your freight inspection instructions email.

CUSTOMER SERVICE REVIEW EMAIL

7. CUSTOMER SERVICE REVIEW EMAIL

About a week after we ship your tool box you will receive a review email from us. Please click the link in the email to leave a review about our customer service and website.

YOU MAY ALSO RECEIVE A TOOL BOX REVIEW EMAIL*

8. YOU MAY ALSO RECEIVE A TOOL BOX REVIEW EMAIL*

About a month after we ship your tool box you may receive a second review email from us. Please click the link in the email to leave a review for the tool box you ordered.

Great Quality Tool Box at a very good price

I have had my Tool Vault for 4 months now. Prior to purchasing, I compared it to the tool truck brands and found that the quality is just as good, if not better than some of the boxes that they offer. This box is heavy, that is a good thing. There is a lot of steel and the box is very well constructed. I removed the casters and mounted it in my race car trailer. I then added a 3" thick work top to it. The drawers are generous in size, well designed and are mounted with smooth operating slides. Even the drawers that are full of heavy tools and spare parts open and close effortlessly. The detents do a great job at keeping the drawers closed when the trailer is not level and when traveling to a race. Other boxes that I have are constantly opening during transit, so I have to lock them all the time. This box closes smoothly and stays closed. The drawer sizes are a good combination, I have no complaints about needing another deep drawer or another wide drawer; someone did a very good job designing this box around a real mechanics needs, not what some pencil pusher thinks is good enough. I have gotten jealous compliments about this tool box from every other racer that has seen the inside of my trailer. ...(Posted on 1/31/2015)

Great Quality Tool Box at a very good price
Great Quality Tool Box at a very good price