Inspection: Tool Vault 56 Inch Cabinets

Your packaging may vary and may include additional shipping materials.

TV-5611TC, TV-5610CH, other select tool cabinets.

 

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1. SCHEDULE YOUR DELIVERY APPOINTMENT

Residential Addresses: All residential deliveries will require a delivery appointment.

Commercial Addresses: A delivery appointment is not required, but is highly recommended to ensure a proper inspection by responsible personnel.

*If you do not schedule a delivery appointment, your freight carrier will arrive without notice with your toolbox, and expect that you will be present for inspection.

This step is usually performed directly after your shipping notification is received.

2. PREPARE YOUR RECEIVING AREA

To make the inspection process go as smoothly as possible, please have the tools listed below available as soon as the carrier reaches the delivery point:

  • BOX CUTTER
  • WORK GLOVES
  • CAMERA or SMARTPHONE CAMERA
  • ASSISTANT
  • CELL PHONE**
  • Freight carrier drivers typically have 7 - 15 minutes to make a delivery; freight drivers are under no obligation to offer assistance.

    3. INSPECT THE OUTER PACKAGING

    Use your CAMERA to photograph any damage, and take notes. Examples of damage include, but are not limited to:

  • BOX CAVING IN, BENT TRIM
  • HOLES OR TEARS IN CARDBOARD
  • HOLES CREATED BY A FORKLIFT
  • ANY EXPOSED METAL
  • DAMAGE TO BASE
  • "NO-STACK" CONE ON CARDBOARD PACKAGING IS DESTROYED OR MISSING
  • In most cases, the outer packaging may display minor damage from general shipping conditions. Any marks or damage on the packaging you see, no matter how trivial, is enough to warrant a complete inspection of your tool box.

    If you see any damage at this point,

    STOP

    NOTE THE DAMAGE ON THE BILL OF LADING and CONTINUE YOUR INSPECTION

    ***If possible, write on the bill of lading yourself. If the driver insists on being the one to write on the bill of lading, initial their notes showing that you agree with them.  If you do not agree with the driver's notes, DO NOT sign the bill of lading.***

    4. REMOVE STRAPS

  • Cut the straps with the BOX CUTTER.
  • 5. REMOVE CRATE LID

  • Cut the straps with the BOX CUTTER.
  • The sheathed crate lid can be removed by lifting straight up off the box.  
  • The metal fasteners on the corners can be sharp, make sure you are wearing WORK GLOVES.
  • An assistant is required to efficiently lift the crate lid on both sides. Do not pry open the crate, as this will destroy the packaging for the event of a refusal/return, and even damage your toolbox.
  • Optionally, the inner cardboard packaging can be lifted off in conjunction with the sheathed crate.
  • 6. REMOVE PACKAGING

  • Lift the cardboard box off, and remove remaining inner packaging and plastic liner
  • Preserve all packaging and set aside
  • If you see any damage at this point,

    STOP

    NOTE THE DAMAGE ON THE BILL OF LADING and CONTINUE YOUR INSPECTION

    7. INSPECT TOOLBOX

  • Inspect your toolbox on each side thoroughly for any dents or scratches
  • Inspect the powder coat and frame to detect scratches or dents that are less visible
  • If your shipment contains more pieces, please inspect all items in the shipment
  • Take clear photos and notes of all damage
  • If you see any damage at this point,

    STOP

    CALL US IMMEDIATELY AT: 888.289.1952

    DO NOT SIGN FOR THE DELIVERY 

    UNTIL WE WALK YOU THROUGH HOW TO REFUSE THE DAMAGED ITEM(S)*

    *this is necessary for your protection in the event of freight damage

    8. SIGN FOR YOUR SHIPMENT*

    You may sign the bill of lading once the shipment you are accepting has been inspected and declared perfect condition by your own best judgement.

    When you sign the bill of lading, you are signing an agreement with the freight company that states that you or an authorized representative has thoroughly inspected the shipment.

    Once signed, you agree that you have received the shipment without damage. This agreement also waives any rights to file a freight claim.


    *If you have refused the delivery due to damage,
    YOU MUST call StrictlyToolBoxes.com immediately at 888.289.1952

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