Inspection: Select 55 and 72 Inch Toolboxes

Your packaging may vary, and may include additional shipping materials.

 

Back to Inspection Center

1. SCHEDULE YOUR DELIVERY APPOINTMENT

Residential Addresses: All residential deliveries will require a delivery appointment.

Commercial Addresses: A delivery appointment is not required, but is highly recommended to ensure a proper inspection by responsible personnel.

*If you do not schedule a delivery appointment, your freight carrier will arrive without notice with your toolbox, and expect that you will be present for inspection.

This step is usually performed directly after your shipping notification is received.

2. PREPARE YOUR RECEIVING AREA

To make the inspection process go as smoothly as possible, please have the tools listed below available as soon as the carrier reaches the delivery point:

  • LARGE FLAT-HEAD SCREWDRIVER, PRY BAR or CLAW HAMMER
  • BOX CUTTER
  • WORK GLOVES
  • CAMERA or SMARTPHONE CAMERA
  • ASSISTANT (RECOMMENDED)
  • CELL PHONE**

Freight carrier drivers typically have 7 - 15 minutes to make a delivery; freight drivers are under no obligation to offer assistance.

3. INSPECT THE OUTER PACKAGING

Use your CAMERA to photograph any damage, and take notes. Examples of damage include, but are not limited to:

  • BOX CAVING IN, BENT TRIM
  • HOLES OR TEARS IN CARDBOARD
  • HOLES CREATED BY A FORKLIFT
  • ANY EXPOSED METAL
  • DAMAGE TO BASE
  • "NO-STACK" CONE ON CARDBOARD PACKAGING IS DESTROYED OR MISSING

In most cases, the outer packaging may display minor damage from general shipping conditions. Any marks or damage on the packaging you see, no matter how trivial, is enough to warrant a complete inspection of your tool box.

If you see any damage at this point,

STOP

NOTE THE DAMAGE ON THE BILL OF LADING and CONTINUE YOUR INSPECTION

***If possible, write on the bill of lading yourself. If the driver insists on being the one to write on the bill of lading, initial their notes showing that you agree with them.  If you do not agree with the driver's notes, DO NOT sign the bill of lading.***

4. UNFASTEN CRATE

Wearing your WORK GLOVES, start with the top panel of the crate

Bend the metal tabs upward in the direction of the slot, straighten the tabs with PLYERS if needed

Remove the top portion of the crate

5. REMOVE PACKAGING

Continue bending the metal tabs, and remove each panel in sequence until the inner packaging is exposed

Lift the cardboard box off, and remove remaining inner packaging and plastic liner

Preserve all packaging and set aside

6. INSPECT TOOLBOX

Inspect your toolbox on each side thoroughly for any dents or scratches

Inspect the powder coat and frame to detect scratches or dents that are less visible

Take clear photos and notes of all damage

If you see any damage at this point,

STOP

CALL US IMMEDIATELY AT: 888.289.1952

DO NOT SIGN FOR THE DELIVERY 

UNTIL WE WALK YOU THROUGH HOW TO REFUSE THE DAMAGED ITEM(S)*

*this is necessary for your protection in the event of freight damage
7. SIGN FOR YOUR SHIPMENT*

You may sign the bill of lading once the shipment you are accepting has been inspected and declared perfect condition by your own best judgement.

When you sign the bill of lading, you are signing an agreement with the freight carrier that states that you or an authorized representative has thoroughly inspected the shipment.

Once signed, you agree that you have received the shipment without damage. This agreement also waives any rights to file a freight claim.


*If you have refused the delivery due to damage,
YOU MUST call StrictlyToolBoxes.com immediately at 888.289.1952

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