WHAT SHOULD I EXPECT AFTER MY ORDER IS PLACED?

Strictly Tool Boxes is committed to providing the highest quality customer service. Our customer service doesn't end when your order is placed.

PLACE YOUR ORDER

1. PLACE YOUR ORDER

Once your order is placed your web browser will take you to a blank web page with your order number listed at the top. Please write it down in case your emails fail to arrive to you.

RECEIVE ORDER EMAIL

2. RECEIVE ORDER EMAIL

You will receive a detailed receipt in your inbox within seconds of placing your order online. Please review this email and be sure to check to make sure your shipping address is correct. If you did not receive your email please contact us at 888-289-1952.

SHIPPING NOTIFICATION EMAIL

3. SHIPPING NOTIFICATION EMAIL

You will typically receive your Shipping Notification Email within 1 - 2 business days after your order is completed. Near the bottom of this email you will find a link to your freight carrier’s website along with your tracking number.

FREIGHT INSPECTION EMAIL

4. FREIGHT INSPECTION EMAIL

This will be the most important email you receive from StrictlyToolboxes.com. This email will contain all of the steps needed to properly inspect your toolbox for all types of freight damage. Once opened, please click on the appropriate toolbox that matches your order. Read through the instructions thoroughly to be properly prepared for when you freight carrier arrives.

Freight Inspection Center

5. CONFIRMATION PHONE CALL

You will receive a phone call from one of our staff members usually the day your toolbox ships. They will go over any questions you may have about your order and will give you the your local freight terminal phone number if it is available at the time.

TOOL BOX DELIVERS

6. TOOL BOX DELIVERS

If your order shipped truck freight, call freight carrier for a delivery appointment. Follow the directions in your freight inspection instructions email.

CUSTOMER SERVICE REVIEW EMAIL

7. CUSTOMER SERVICE REVIEW EMAIL

About a week after we ship your tool box you will receive a review email from us. Please click the link in the email to leave a review about our customer service and website.

YOU MAY ALSO RECEIVE A TOOL BOX REVIEW EMAIL*

8. YOU MAY ALSO RECEIVE A TOOL BOX REVIEW EMAIL*

About a month after we ship your tool box you may receive a second review email from us. Please click the link in the email to leave a review for the tool box you ordered.

Can't even come close for the price.

I have been a diesel mechanic for more than 15 years, owned Craftsman, Snapon, and many others, but this has been the best bang for the buck I have found. For this price you cannot even touch a used box of this size from the major brands and it easily matches their quality. Slides are smooth and very strong. First thing I did was stand in the bottom drawer and bounce. Pulled out one of the top drawer and hung off of it with little give at all and I weigh 227lbs. I would not hesitate to purchase this again or recommend it to anyone else. I can only think of three downsides: I wish it was made in the USA (support the home team!), I prefer drawer latches to detents, and I wish there was an option for more shallow drawers (I prefer square inches to cubic.) In daily use I find the detents to be a little strong, but it does come with softer ones if preferred; the casters roll smooth and the spring suspension lets it roll right over small bumps and debris and the fixed wheels in the middle make maneuvering easy. I just couldn't ask for a better deal on a toolbox if this quality. Also do not hesitate about buying online. I was a little hesitant at first, but after seeing so many positive reviews I gave it a shot. Customer service was awesome and very prompt with replies and made sure to call once my order was processed to confirm and explain everything. The order was processed and shipped out quickly and arrived within 3 days. If I am ever in the market for another toolbox I will be a repeat customer ...(Posted on 5/12/2013)

Can't even come close for the price.
Can't even come close for the price.